Required Education and Experience: High school graduate or equivalent required (GED may be equivalent). Two years previous experience to include filing, data entry and audit processing in medical records environment.

Additional Eligibility Qualifications
Must possess and demonstrate good communication skills to effectively communicate with internal and external customers.

Must possess proper grammar and accurate spelling skills

Must be able to work independently with minimum supervision, with an ability to exercise judgment and discretion

Must have basic knowledge of Windows-based computer applications.

Must have accurate keyboard skills.

Must be detail oriented.

Must possess professional manner

Summary/Objective: Compile, process, and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system.

Essential Functions
Demonstrates understanding of the medicolegal implications and responsibilities related to the release of patient health information.

Processes requests for patient medical record information by ensuring receipt of proper signed patient authorization, extracting only material pertinent to the request and obtaining physician approval or signature as necessary pursuant to department policy and Florida law.

Responds to incoming calls and requests (primarily provider offices and insurance companies).

Retrieves information from EHR and, occasionally the paper chart, to respond to requests for records and process reports and/or audits.

Verifies completeness of each request necessary by one or all of the following methods: paper chart and all electronic systems: EpicCare EHR, Epic’s Patient Portal – MyChart, MedAptus, SharePoint and GE

Verifies only information authorized patient is released.

Verifies reports have been signed by appropriate provider prior to release.